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Refunds, Returns, Exchanges & Order Cancellation Policy

Return Shipping Liability

WE DO NOT PAY FOR RETURN SHIPPING UNLESS WE MAKE THE MISTAKE.

Return Eligibility & Procedure

We maintain a 14-day return policy, meaning you have 14 days from the date of delivery to request a return. To be eligible, the item must be in its original condition—unused, unaltered, with all tags intact, and in its original packaging—accompanied by proof of purchase. Unauthorized returns will not be processed.

To initiate a return, please contact us at [email protected]. Once your return request is verified and approved, you will receive a designated return shipping address along with detailed instructions.

Exceptions & Non-Returnable Items

Certain items are exempt from returns due to their nature, including but not limited to:

  • Perishable goods (e.g., food, flowers, plants)
  • Bespoke or personalized products
  • Personal care and beauty products
  • Hazardous materials, flammable liquids, or gases
  • Sale items and gift cards

If you have questions regarding the return eligibility of a specific product, please contact us at [email protected].

Exchanges

If you ordered jerseys and they do not fit, you may request an exchange for a different size. Please reach out via our contact form or email us at [email protected]. All exchange requests are subject to product availability and subsequent verification.

Refunds

We offer a 100% money-back guarantee on products that are defective or damaged during shipping. Once your return is received and inspected, if approved, a refund will be automatically processed to your original method of payment. Please note that it may take several business days for your financial institution to post the refund.

Refunds will not be issued if your order does not arrive due to reasons within your control (e.g., providing an incorrect shipping address). Additionally, refund requests must be submitted within 15 days after the guaranteed delivery period (25 days) has expired.

Customers are responsible for paying any return shipping costs unless the error is attributable to HubIrish.

General Terms

By placing an order with HubIrish, you acknowledge and agree to be bound by the terms outlined in this policy. This document constitutes a legally binding agreement between you and HubIrish and is subject to revision without prior notice.

For any further inquiries or clarifications regarding our policies, please contact us at [email protected].